At LaptopsCollection.pk, we want you to be completely satisfied with your purchase. If you encounter any issues with your laptop, we offer a straightforward return policy to ensure a smooth experience.
1. Return Window:
- For major issues: If your laptop experiences a significant issue, such as a manufacturing defect, we offer a 3-day return window from the date of delivery to request a return.
- For general returns: If there are no major issues and you’re unsatisfied with the product for any reason, you may return the laptop within 1 month from the date of purchase.
2. Conditions for Return:
- The product must be in its original condition, unused, and with all accessories, packaging, and documents.
- The return request must be initiated within the specified return window.
3. Return Process:
- Contact us at info@laptopscollection.pk or call our customer service within the return window.
- We will guide you through the return process and provide a return label (if applicable).
4. Refunds and Exchanges:
- Once the returned product is received and inspected, we will process a refund or exchange based on your preference.
Please note, returns are subject to certain conditions. We reserve the right to refuse returns that do not meet our criteria.
Thank you for shopping with LaptopsCollection.pk!